Frequently asked questions
Twenty-eight honest answers about travelling in Morocco and the desert u2014 and how we run our trips.
Booking & payment
Send a quote request or message us on WhatsApp. A real guide replies within 24 hours with a private itinerary and a clear price. A deposit then confirms your dates.
Usually 20u201330% of the total, depending on the trip and how far ahead you are booking. The balance is paid on arrival in Morocco.
Bank transfer, credit card and cash. The deposit is normally paid by transfer or card; the balance in cash on arrival is the most common arrangement.
We quote in euros, but accept payment in euros, pounds, dollars or dirhams. Cash balances in Morocco are usually settled in euros or dirhams.
No. The price we quote is the total price for the services listed. There are no booking fees or card surcharges.
Tours & itineraries
Yes. The large majority run privately for your group alone. We also run small-group departures on selected dates.
Every private tour can be fully customised. We build the itinerary from scratch rather than bending a package to fit.
The Grand Sahara Loop covers the most ground. If you have less time, the three-day Merzouga run is the classic.
Morocco is bigger than it looks. Expect four to seven hours on transfer days, always broken by stops. We would rather add a day than have you spend a holiday in a car.
Very much so. We run family itineraries with shorter drives, sandboarding, camel rides and camp games.
Often, yes. Camel treks can be replaced by 4×4 access to camp, and we can select accommodation without stairs.
Desert camps
En-suite canvas tents with a real bed, rugs, a hot shower and a flushing toilet. Solar power, a shared dining tent, and a fire circle in the sand.
Traditional camps use shared bathroom blocks and simpler tents with mattresses rather than beds. They cost significantly less.
Solar power runs lighting and charging during and shortly after daylight. Wi-Fi is not available in the dunes, and signal is patchy at best.
Moroccan home cooking u2014 tagine, couscous, harira soup, salads, bread baked in the sand, fresh fruit and endless mint tea. Vegetarian, vegan, gluten-free and halal are all straightforward with notice.
From November to February the desert can approach freezing after dark. Camps provide heavy blankets, but bring a warm layer. From April onwards the nights are mild.
Travel & safety
Yes. Morocco is among the safest countries in North Africa and receives millions of visitors a year. Normal city precautions apply against pickpocketing; the desert itself is very safe with a competent guide.
Broadly yes, and many of our clients travel solo. You may attract more attention than at home, particularly in medinas.
Modern, regularly serviced 4x4s, typically Toyota Land Cruisers and Prados, with air conditioning.
Yes, we require it. Check that your policy covers camel riding, quad biking and trekking above 3,000 metres.
Comfortable, modest clothing. Layers matter in the desert, where days are hot and nights are cold. Closed shoes for the sand.
Practical questions
Most European, UK, US, Canadian and Australian passport holders enter visa-free for up to 90 days. Always confirm against your own government’s current advice.
The Moroccan dirham. It is a closed currency, so you cannot buy it before arriving. Withdraw at the airport.
All our guides speak English. Most also speak French, Arabic and Tamazight, and several speak Spanish, German or Italian. Tell us your preference when booking.
In cities it is treated and generally safe, but most visitors prefer bottled or filtered water. We provide refillable water throughout the tour.
Never obligatory, always appreciated. Around 10% in restaurants. Most travellers leave a shared envelope at the end of a tour.
Still have a question?
Message us on WhatsApp and a guide will answer it directly u2014 usually within the hour.
